Post by Lorna Beaton on Nov 9, 2021 18:18:25 GMT
Worksheet #3 Leading the Way Look at each of these leaders in your life and write down the characteristics that make him or her a positive role model for you. Ask yourself:
• How did this person behave towards me or others?
• What were the standards for this person?
• What goals did this person help me strive for?
• How did I feel around this person?
• How did this person acknowledge my achievements?
• How did I feel when I received their recognition for my accomplishments?
• How do I act today because of this person?
A parent, grandparent, relative, or friend: My Papa Hector was the love of my life. Although not my actual grandfather he was caring, he was selfless and nurtured others before himself. Around him I felt safe, secure and we had fun! He just wanted me to be happy and to be cared for. He was proud of anything I did, and a smile was enough acknowledgment of any achievement. This smile and mischief made me so happy.
A teacher, coach, scout leader: My high school art teacher, Alex Main was a similar character to my Papa he was fun to be around and had a knack for encouraging those students that may have been left behind. He wasn’t one for conventional teaching methods, I liked how he did things a little differently. He was one of the first people in my life to really fill me with confidence in my ability and gave me a sense of worth. I felt I could achieve anything when he was engaging with me and others. He stayed in touch personally or via others and was always keen to know how I was doing and delighted with how life turned out for me. Him staying in touch was just a simple acknowledgement of my achievements but I took a lot from that. He is one of those people that made a key difference in my life I share the idea of this regularly at work. 1 person can make such a huge difference in someone’s life.
An employer, manager, supervisor, co-worker: My first part-time job at a bakery when I was a kid taught me lots of valuable lessons about people’s characters. The owners were caring and resilient! It was a family business, and everyone felt that they were part of the family, this was not contrived corporate family, it was just so. We all knew each other personal business including the owners. There was a keen eye for customer service and making sure people were looked after. There were a lot of elderly customers and it was important that we took our time with them. This is exactly what the owners did with the customers, so we did it too. They knew all their families, their likes, and dislikes. I have never really reflected on it until know but to think back it was remarkable. I felt part of the family, cared for. A big fuss was often made for Birthdays with personalised cakes. I got a big send off for University that included little things like crockery from the bakery for my new home. All inexpensive items that I cherish to this day. I think I might I behave with others in a genuine way because of them.
This family approach has served the Bakery well. They went from a small family business to distributing products worldwide selling their shortbread in China and supplying airlines with their oatcakes. They also now come with a strap line, “The Baking Family”. www.reidsofcaithness.com/about-us/
• When you celebrate, are you clear about the values you are cheering? I think so but I do not really seek feedback on this. I believe I have strongly held values that are in line with Fedcaps values. I did a company values themed celebration event many years ago with this in mind I am going to bring something similar back using values such as who has demonstrated Kindness, exemplar customer service, best idea of the month (innovation) and always recognising those that act with integrity.
• Do people in your program/organization feel that celebrations are a waste of time or that they are too busy to stop working? If there appears to be a negative reaction, how can you mitigate these feelings? I think some people struggle to see value in celebrations and become concerned about costs and pleasing everyone. I think it is important to get across that everyone is motivated in different ways and finding out from people how they would like to be recognised is important. Listening to staff and then celebrating in line with their feedback can have a positive impact on yourself the receiver and in fact all those around. One celebration can be a ripple effect to many more good deeds. Lastly, celebrating has a positive impact on happiness, health and therefore productivity.
• How do you think your work environment would change if you embedded encouraging the heart in your work life? I think the more care for staff the more you get from them. The staff in turn will care for those in their working environment staff or indeed customers. All in all the workplace becomes more fun, happier and a place you want to be and a place you want to do well.
• How did this person behave towards me or others?
• What were the standards for this person?
• What goals did this person help me strive for?
• How did I feel around this person?
• How did this person acknowledge my achievements?
• How did I feel when I received their recognition for my accomplishments?
• How do I act today because of this person?
A parent, grandparent, relative, or friend: My Papa Hector was the love of my life. Although not my actual grandfather he was caring, he was selfless and nurtured others before himself. Around him I felt safe, secure and we had fun! He just wanted me to be happy and to be cared for. He was proud of anything I did, and a smile was enough acknowledgment of any achievement. This smile and mischief made me so happy.
A teacher, coach, scout leader: My high school art teacher, Alex Main was a similar character to my Papa he was fun to be around and had a knack for encouraging those students that may have been left behind. He wasn’t one for conventional teaching methods, I liked how he did things a little differently. He was one of the first people in my life to really fill me with confidence in my ability and gave me a sense of worth. I felt I could achieve anything when he was engaging with me and others. He stayed in touch personally or via others and was always keen to know how I was doing and delighted with how life turned out for me. Him staying in touch was just a simple acknowledgement of my achievements but I took a lot from that. He is one of those people that made a key difference in my life I share the idea of this regularly at work. 1 person can make such a huge difference in someone’s life.
An employer, manager, supervisor, co-worker: My first part-time job at a bakery when I was a kid taught me lots of valuable lessons about people’s characters. The owners were caring and resilient! It was a family business, and everyone felt that they were part of the family, this was not contrived corporate family, it was just so. We all knew each other personal business including the owners. There was a keen eye for customer service and making sure people were looked after. There were a lot of elderly customers and it was important that we took our time with them. This is exactly what the owners did with the customers, so we did it too. They knew all their families, their likes, and dislikes. I have never really reflected on it until know but to think back it was remarkable. I felt part of the family, cared for. A big fuss was often made for Birthdays with personalised cakes. I got a big send off for University that included little things like crockery from the bakery for my new home. All inexpensive items that I cherish to this day. I think I might I behave with others in a genuine way because of them.
This family approach has served the Bakery well. They went from a small family business to distributing products worldwide selling their shortbread in China and supplying airlines with their oatcakes. They also now come with a strap line, “The Baking Family”. www.reidsofcaithness.com/about-us/
• When you celebrate, are you clear about the values you are cheering? I think so but I do not really seek feedback on this. I believe I have strongly held values that are in line with Fedcaps values. I did a company values themed celebration event many years ago with this in mind I am going to bring something similar back using values such as who has demonstrated Kindness, exemplar customer service, best idea of the month (innovation) and always recognising those that act with integrity.
• Do people in your program/organization feel that celebrations are a waste of time or that they are too busy to stop working? If there appears to be a negative reaction, how can you mitigate these feelings? I think some people struggle to see value in celebrations and become concerned about costs and pleasing everyone. I think it is important to get across that everyone is motivated in different ways and finding out from people how they would like to be recognised is important. Listening to staff and then celebrating in line with their feedback can have a positive impact on yourself the receiver and in fact all those around. One celebration can be a ripple effect to many more good deeds. Lastly, celebrating has a positive impact on happiness, health and therefore productivity.
• How do you think your work environment would change if you embedded encouraging the heart in your work life? I think the more care for staff the more you get from them. The staff in turn will care for those in their working environment staff or indeed customers. All in all the workplace becomes more fun, happier and a place you want to be and a place you want to do well.