Post by Gregg Caplitz on Nov 4, 2021 12:43:52 GMT
B. Example 1
1. Other then Alfredo Salazar no individuals are named so it is impossible to identify them.
2. They were attempting to launch a new web site to reinvigorate sales
3. Based on this story we are unable to identify what actions they took
4. Similarly, we cannot the action the unnamed individuals took.
5. The site apparently launched on time and was successful in boosting sales
6. He seems to believe a few words and a check are all that is necessary to lead and encourage people.
Example 2
1. Christine and Frank are the people involved in this venture. We know that they both normally leave by 6 but stayed throughout the night to come up with a great marketing idea
2. They were trying to come up with a new marketing idea to improve sales.
3. They stayed late volleying ideas till they came up with one using the experiences to direct the ideas.
4. They used their experience including Frank’s falling asleep to.
5. They came up with a great new marketing idea.
6. Alfredo’s Salazar knows his employees well including what time they normally leave and why. He supported and encouraged their over the top actions.
C.
Post from Last Week
Worksheet #1 Encouragement or Discouragement Encouraging the Heart can be used to inspire all types of people, even those with performance problems. Here are some situations that could result in negative consequences, along with the negative feedback that might first occur to us. Looks at what’s good in these people’s performance and phrase any criticism positively. Avoid giving both positive and negative feedback in the same conversation. Show your trust and encourage these people to do better the next time. Using the following scenarios, provide a positive response to the situation: Example: Your 5-year-old child has been trying to do more things by himself but spills milk when pouring it into a glass. Negative response: “That’s too hard for you. Why don’t you let me know if for you the next time?” Positive response: “You’re getting really good at doing things without my help. Let me see you pour some milk on your own again and I’ll give you some tips so you can do it by yourself from now on.” Scenario #1: Your assistant sent an important memo to your boss that had a number of embarrassing errors. She’s usually very efficient, but sometimes she does too much at one time and she’s made mistakes like this before. Negative response: “From now on I want to proof everything you send.” Positive response: I have found that another set of eyes on important documents can be very helpful at catching errors. Perhaps this would be helpful to both of us on important documents?
Scenario #2: You catch some of your team members talking about last night’s football game when they should be working on a very important project that’s due the next day. Everyone’s been working hard on it for a week. Negative response: “I’ve been working my tail off to get this out and you’re not ready with your end of it yet. Save the TV talk until your break!” Positive response: Sure was a great game why don't we all get together tomorrow after work when we hit this project out of the park and celebrate the great game we all enjoyed?
Scenario #3: An employee, who’s otherwise reliable has missed a deadline for the second time in a month. This happened before when her mother was sick but this time she didn’t give a hint of any problem until it was too late. Negative response: “When you miss a deadline, you set back the whole team. If this happens again you are off this project.” Positive response: We are a team and teams help each other if you have please let me know if we can help you when a deadline is looming we are all human and have pressures. We win as a team!
1. Other then Alfredo Salazar no individuals are named so it is impossible to identify them.
2. They were attempting to launch a new web site to reinvigorate sales
3. Based on this story we are unable to identify what actions they took
4. Similarly, we cannot the action the unnamed individuals took.
5. The site apparently launched on time and was successful in boosting sales
6. He seems to believe a few words and a check are all that is necessary to lead and encourage people.
Example 2
1. Christine and Frank are the people involved in this venture. We know that they both normally leave by 6 but stayed throughout the night to come up with a great marketing idea
2. They were trying to come up with a new marketing idea to improve sales.
3. They stayed late volleying ideas till they came up with one using the experiences to direct the ideas.
4. They used their experience including Frank’s falling asleep to.
5. They came up with a great new marketing idea.
6. Alfredo’s Salazar knows his employees well including what time they normally leave and why. He supported and encouraged their over the top actions.
C.
Post from Last Week
Worksheet #1 Encouragement or Discouragement Encouraging the Heart can be used to inspire all types of people, even those with performance problems. Here are some situations that could result in negative consequences, along with the negative feedback that might first occur to us. Looks at what’s good in these people’s performance and phrase any criticism positively. Avoid giving both positive and negative feedback in the same conversation. Show your trust and encourage these people to do better the next time. Using the following scenarios, provide a positive response to the situation: Example: Your 5-year-old child has been trying to do more things by himself but spills milk when pouring it into a glass. Negative response: “That’s too hard for you. Why don’t you let me know if for you the next time?” Positive response: “You’re getting really good at doing things without my help. Let me see you pour some milk on your own again and I’ll give you some tips so you can do it by yourself from now on.” Scenario #1: Your assistant sent an important memo to your boss that had a number of embarrassing errors. She’s usually very efficient, but sometimes she does too much at one time and she’s made mistakes like this before. Negative response: “From now on I want to proof everything you send.” Positive response: I have found that another set of eyes on important documents can be very helpful at catching errors. Perhaps this would be helpful to both of us on important documents?
Scenario #2: You catch some of your team members talking about last night’s football game when they should be working on a very important project that’s due the next day. Everyone’s been working hard on it for a week. Negative response: “I’ve been working my tail off to get this out and you’re not ready with your end of it yet. Save the TV talk until your break!” Positive response: Sure was a great game why don't we all get together tomorrow after work when we hit this project out of the park and celebrate the great game we all enjoyed?
Scenario #3: An employee, who’s otherwise reliable has missed a deadline for the second time in a month. This happened before when her mother was sick but this time she didn’t give a hint of any problem until it was too late. Negative response: “When you miss a deadline, you set back the whole team. If this happens again you are off this project.” Positive response: We are a team and teams help each other if you have please let me know if we can help you when a deadline is looming we are all human and have pressures. We win as a team!