Post by jonrojas on Nov 3, 2021 14:03:56 GMT
Example 1:
Thanks to the dedication of our marketing staff, Fluffy Bedding was able to launch its new webs
site in record time. Customer response to the site has been excellent and orders have
increased by 10% since its introduction two weeks ago. Our free pillow promotion has had
great success at encouraging our customers to order from the online catalog. Here’s a check to
show our appreciation. Thank you for your hard work!
Who are the people involved in this venture and what do you know about them?
A: The marketing staff for the company Fluffy Bedding is being addressed by their boss about their hard work.
What problem were they trying to solve?
A: They wanted to increase exposure of their product by creating a website. This would allow them to reach out to more customers and in term make more money for the company.
What actions did these people take to meet the challenge?
A: They created a website to reach out to more customers. They also started a free pillow promotion to go on during the launch of the website to promote more business.
How did they accomplish the task?
A: They created a website and used promotions to draw in customers.
What were the results of their actions?
A: They saw a 10% increase in online sales since the website was launched along with the promotion.
What is Alfredo Salazar’s relation to his employees?
A: He seems to appreciate his employees but is more focused on the results rather than the means.
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Example 2:
I was working late one night and when I left about nine, I noticed a light on in the marketing
office. Now, normally, Christine is out of there by six because she has to make dinner for her
kids, and Frank has his Tuesday night basketball game, which he’s never missed for as long as
I’ve known him. But when I peeked in they were both in there, eating cold fast food, looking a
bit work, and cranking out one idea after another. They told me no matter late they had to stay
they were going to come up with something within the next day that would knock my socks off.
Sure enough, the next day when I got into work at 7:30, they were already here with big smiles
on their faces. They had worked the night before until they were exhausted, and Frank had
actually fallen asleep. Well, that was the spark for the idea that’s turned out to be the best
marketing campaign we’ve ever had. “Shop until you drop” and get a free pillow for late night
shopping. They had even taken photos to show us how the ads would look, with Christine in
bed, shopping the web on her laptop, soft pillows all around her. Because of their hard work
and creativity, we were able to get the website up and running one week early and customer
awareness is sky high. So, in honor of Frank and Christine, here are the socks they knocked off
me, fully laundered, and here are some unlaundered checks as tokens of our appreciation.
Who are the people involved in this venture and what do you know about them?
A: Christine and Frank from the marketing department. They have busy lives yet they still decided to stay late and finish this project.
What problem were they trying to solve?
A: They had very little time to come up with a marketing strategy that will help bring in more customers with their website launch.
What actions did these people take to meet the challenge?
A: They stayed at the office late even though they both had other responsibilities. They pulled all nighter in order to come up with the idea that would lead to a very successful website launch.
How did they accomplish the task?
A: Hard work and creativity. Frank falling asleep is what eventually gave them the idea for their marketing strategy.
What were the results of their actions?
A: They were able to get the website up a week early and the promotion helped to bring customer awareness to an all time high.
What is Alfredo Salazar’s relation to his employees?
A: This tells me that Alfredo really cares about his employees. Not only does he pay attention to who they are and what they have going on in their lives, he takes the time out to personalize his thank to them. He seems to truly care about them and the work that they are doing. He acknowledged the results but acknowledged the hard work that was put in to get the results more.
==================================================================================================
POSTS FROM MODULE 2:
Scenario #1: Your assistant sent an important memo to your boss that had a number of
embarrassing errors. She’s usually very efficient, but sometimes she does too much at one time
and she’s made mistakes like this before.
Negative response: “From now on I want to proof everything you send.”
Positive response: I was just reading the memo that you sent out to [boss name]. I noticed that there were some errors in the memo that didn't look good when it was presented. I have seen you do some amazing work and I know that you can deliver when it is needed. This is why I think we can find a way to prevent this from happening in the future. I know how you operate and you like to pile a lot on your plate sometimes. I do appreciate your ability to multitask but we need to make sure that the quality of work doesn't get sacrificed to save time. There are methods out there to help manage tasks and time that we can look into together in order to help mitigate errors like this from happening in the future.
Scenario #2: You catch some of your team members talking about last night’s football game
when they should be working on a very important project that’s due the next day. Everyone’s
been working hard on it for a week.
Negative response: “I’ve been working my tail off to get this out and you’re not ready with
your end of it yet. Save the TV talk until your break!”
Positive response: I know it's been a long week team but we need to make it to the finish line! Let's finish up our work for the day. I would love to hear about the game after we get done working though. Drinks on me after we are done?
Scenario #3: An employee, who’s otherwise reliable has missed a deadline for the second time
in a month. This happened before when her mother was sick but this time she didn’t give a hint
of any problem until it was too late.
Negative response: “When you miss a deadline, you set back the whole team. If this happens
again you are off this project.”
Positive response: I just wanted to sit down with you and find out how you are doing. I noticed that you missed a deadline for a second time this month and that is unlike you. Is there something going on outside of work that is getting in the way of you completing the deadlines? Please let me know what I can do to help you if so. You have been valuable to this project and I don't want to see you go.
Thanks to the dedication of our marketing staff, Fluffy Bedding was able to launch its new webs
site in record time. Customer response to the site has been excellent and orders have
increased by 10% since its introduction two weeks ago. Our free pillow promotion has had
great success at encouraging our customers to order from the online catalog. Here’s a check to
show our appreciation. Thank you for your hard work!
Who are the people involved in this venture and what do you know about them?
A: The marketing staff for the company Fluffy Bedding is being addressed by their boss about their hard work.
What problem were they trying to solve?
A: They wanted to increase exposure of their product by creating a website. This would allow them to reach out to more customers and in term make more money for the company.
What actions did these people take to meet the challenge?
A: They created a website to reach out to more customers. They also started a free pillow promotion to go on during the launch of the website to promote more business.
How did they accomplish the task?
A: They created a website and used promotions to draw in customers.
What were the results of their actions?
A: They saw a 10% increase in online sales since the website was launched along with the promotion.
What is Alfredo Salazar’s relation to his employees?
A: He seems to appreciate his employees but is more focused on the results rather than the means.
------------------------------------------------------------------------------------------------------
Example 2:
I was working late one night and when I left about nine, I noticed a light on in the marketing
office. Now, normally, Christine is out of there by six because she has to make dinner for her
kids, and Frank has his Tuesday night basketball game, which he’s never missed for as long as
I’ve known him. But when I peeked in they were both in there, eating cold fast food, looking a
bit work, and cranking out one idea after another. They told me no matter late they had to stay
they were going to come up with something within the next day that would knock my socks off.
Sure enough, the next day when I got into work at 7:30, they were already here with big smiles
on their faces. They had worked the night before until they were exhausted, and Frank had
actually fallen asleep. Well, that was the spark for the idea that’s turned out to be the best
marketing campaign we’ve ever had. “Shop until you drop” and get a free pillow for late night
shopping. They had even taken photos to show us how the ads would look, with Christine in
bed, shopping the web on her laptop, soft pillows all around her. Because of their hard work
and creativity, we were able to get the website up and running one week early and customer
awareness is sky high. So, in honor of Frank and Christine, here are the socks they knocked off
me, fully laundered, and here are some unlaundered checks as tokens of our appreciation.
Who are the people involved in this venture and what do you know about them?
A: Christine and Frank from the marketing department. They have busy lives yet they still decided to stay late and finish this project.
What problem were they trying to solve?
A: They had very little time to come up with a marketing strategy that will help bring in more customers with their website launch.
What actions did these people take to meet the challenge?
A: They stayed at the office late even though they both had other responsibilities. They pulled all nighter in order to come up with the idea that would lead to a very successful website launch.
How did they accomplish the task?
A: Hard work and creativity. Frank falling asleep is what eventually gave them the idea for their marketing strategy.
What were the results of their actions?
A: They were able to get the website up a week early and the promotion helped to bring customer awareness to an all time high.
What is Alfredo Salazar’s relation to his employees?
A: This tells me that Alfredo really cares about his employees. Not only does he pay attention to who they are and what they have going on in their lives, he takes the time out to personalize his thank to them. He seems to truly care about them and the work that they are doing. He acknowledged the results but acknowledged the hard work that was put in to get the results more.
==================================================================================================
POSTS FROM MODULE 2:
Scenario #1: Your assistant sent an important memo to your boss that had a number of
embarrassing errors. She’s usually very efficient, but sometimes she does too much at one time
and she’s made mistakes like this before.
Negative response: “From now on I want to proof everything you send.”
Positive response: I was just reading the memo that you sent out to [boss name]. I noticed that there were some errors in the memo that didn't look good when it was presented. I have seen you do some amazing work and I know that you can deliver when it is needed. This is why I think we can find a way to prevent this from happening in the future. I know how you operate and you like to pile a lot on your plate sometimes. I do appreciate your ability to multitask but we need to make sure that the quality of work doesn't get sacrificed to save time. There are methods out there to help manage tasks and time that we can look into together in order to help mitigate errors like this from happening in the future.
Scenario #2: You catch some of your team members talking about last night’s football game
when they should be working on a very important project that’s due the next day. Everyone’s
been working hard on it for a week.
Negative response: “I’ve been working my tail off to get this out and you’re not ready with
your end of it yet. Save the TV talk until your break!”
Positive response: I know it's been a long week team but we need to make it to the finish line! Let's finish up our work for the day. I would love to hear about the game after we get done working though. Drinks on me after we are done?
Scenario #3: An employee, who’s otherwise reliable has missed a deadline for the second time
in a month. This happened before when her mother was sick but this time she didn’t give a hint
of any problem until it was too late.
Negative response: “When you miss a deadline, you set back the whole team. If this happens
again you are off this project.”
Positive response: I just wanted to sit down with you and find out how you are doing. I noticed that you missed a deadline for a second time this month and that is unlike you. Is there something going on outside of work that is getting in the way of you completing the deadlines? Please let me know what I can do to help you if so. You have been valuable to this project and I don't want to see you go.