Post by ofrancesconi on Oct 20, 2021 13:09:44 GMT
B. Read: Encouraging the Heart pages 3 – 35
Discussion Post #1: Share a story about a time when you received thanks or recognition for something you had done and how it made you feel? Then share a time you didn’t receive acknowledgement for something you thought was important (a special achievement, extra hard work, etc.) How did it make you feel then? Why is it important to give recognition and positive feedback? Then provide a thoughtful response to the posts of two other people.
C. Activity #1: Complete the Encouragement Index on pages 36 and 37 of the book. Read the explanation of your score found on pages 38-42.
Discussion Post #2: Post your score and share your thoughts about your score. Do you think it is accurate? Why or why not?
Score of 169. Yes, I think this score is reasonably accurate. From managing previous teams, encouragement was always on my radar and something I consider to be important. I’ve always tried to have open and honest conversations about how people like to be rewarded and recognized. The perception of encouragement differs for everyone. I learnt that when I publicly acknowledged and recognized someone for great work, and it didn’t go down very well! They weren’t a fan of public recognition.
Sometimes I can get so focused on achieving my own ‘tasks’ that I would not always pay attention to what my team was doing so I’d miss opportunities to recognize and encourage them. I do also have reasonably high expectations - I’m not one to praise people for just showing up to work. Being mindful that some people like encouragement more often than others is also important.
Discussion Post #1: Share a story about a time when you received thanks or recognition for something you had done and how it made you feel? Then share a time you didn’t receive acknowledgement for something you thought was important (a special achievement, extra hard work, etc.) How did it make you feel then? Why is it important to give recognition and positive feedback? Then provide a thoughtful response to the posts of two other people.
I was working on a project transitioning Customer Service training from Australia to the Philippines. It was long hours and intense work with numerous global stakeholders. At the end of a successful roll out my Manager gave me great feedback. He said he was initially concerned as I seemed too calm throughout the project but then said ‘I realized you’re like a swan, graceful above water but paddling a million miles an hour underneath the surface and doing whatever it takes to achieve your goals’. It was great that he recognized my efforts. It made me feel extremely proud and encouraged me to do even better on the next project. As per the book, we don’t always ‘need’ recognition but it can certainly positively impact our performance.
In a separate role I had a manager who never gave feedback. No matter how hard I tried or what I did, there was rarely even a thank you. It was demotivating and frustrating. C. Activity #1: Complete the Encouragement Index on pages 36 and 37 of the book. Read the explanation of your score found on pages 38-42.
Discussion Post #2: Post your score and share your thoughts about your score. Do you think it is accurate? Why or why not?
Score of 169. Yes, I think this score is reasonably accurate. From managing previous teams, encouragement was always on my radar and something I consider to be important. I’ve always tried to have open and honest conversations about how people like to be rewarded and recognized. The perception of encouragement differs for everyone. I learnt that when I publicly acknowledged and recognized someone for great work, and it didn’t go down very well! They weren’t a fan of public recognition.
Sometimes I can get so focused on achieving my own ‘tasks’ that I would not always pay attention to what my team was doing so I’d miss opportunities to recognize and encourage them. I do also have reasonably high expectations - I’m not one to praise people for just showing up to work. Being mindful that some people like encouragement more often than others is also important.
