Post by Tiffany Linscott on Mar 2, 2021 12:31:00 GMT
6.Be quiet and Listen
C. I had been promoted to work as an inventory control administrator. I would receive daily production reports to review and enter into a database. I noticed that one report was showing an overestimate for production. I was one of the few who knew the process flow and my colleagues did not understand, I had heard, “this is the way we’ve always done it”. I had reached out to my manager. He sat down with me and allowed me to explain. He saw the mistake as well. We addressed the issue and corrected it. I just needed someone to listen. It made me feel that my knowledge of processes and expected outcomes was valued.
I had another manager that would change the subject for something totally unrelated to work or the topic I was trying to address. They never had time to discuss work issues as they were in special projects working with other managers and so I wanted to make my time count with them. In one instance, I arranged a meeting to discuss and situation, they invited other managers into the meeting and then discussed themselves the whole time. It was obnoxious and a complete joke. I found it to be unprofessional and I felt like I did not matter in those discussions, nothing was resolved either. I try to be mindful of being present with my direct reports when they want to speak or have questions, it was an awful feeling. I felt like this could not be happening with someone who was known to have had a great understanding of leadership. As a direct report, this led me to feel untrust in this person, I saw how they pulled things together without communicating until the last minute, and realized that this person who is supposed to be my mentor was falling short and that would not change. It was how they operated.
E. Emotional Intelligence is the ability to read others, to be aware of your own emotions and to have the ability to put your emotions aside in a situation. Its also the ability to take all these skills into consideration to effectively communicate. Having EI helps you identify with the groups you are communicating with and how best to communicate your messages on their level.
F. I researched Winston Churchill, who during WWII had many notable speeches. He is renowned for his moving words, adding metaphors to communicate his messages. His messages were bold and articulate but communicated in a way that his countrymen understood. This encouraged and inspired his country to join alliances and help defeat Hitler and Nazi Germany.
Attributes in Winston Churchill’s speaking that I can adopt are using metaphors to assimilate a situation for better understanding. Speak in terms that resonate with my audience, “speak from the heart”.
I have been comfortable speaking in a more known setting with enthusiasm and confidence, but find it more challenging in larger or different groups. This is something I could also consider when thinking of Winston Churchills communication.
C. I had been promoted to work as an inventory control administrator. I would receive daily production reports to review and enter into a database. I noticed that one report was showing an overestimate for production. I was one of the few who knew the process flow and my colleagues did not understand, I had heard, “this is the way we’ve always done it”. I had reached out to my manager. He sat down with me and allowed me to explain. He saw the mistake as well. We addressed the issue and corrected it. I just needed someone to listen. It made me feel that my knowledge of processes and expected outcomes was valued.
I had another manager that would change the subject for something totally unrelated to work or the topic I was trying to address. They never had time to discuss work issues as they were in special projects working with other managers and so I wanted to make my time count with them. In one instance, I arranged a meeting to discuss and situation, they invited other managers into the meeting and then discussed themselves the whole time. It was obnoxious and a complete joke. I found it to be unprofessional and I felt like I did not matter in those discussions, nothing was resolved either. I try to be mindful of being present with my direct reports when they want to speak or have questions, it was an awful feeling. I felt like this could not be happening with someone who was known to have had a great understanding of leadership. As a direct report, this led me to feel untrust in this person, I saw how they pulled things together without communicating until the last minute, and realized that this person who is supposed to be my mentor was falling short and that would not change. It was how they operated.
E. Emotional Intelligence is the ability to read others, to be aware of your own emotions and to have the ability to put your emotions aside in a situation. Its also the ability to take all these skills into consideration to effectively communicate. Having EI helps you identify with the groups you are communicating with and how best to communicate your messages on their level.
F. I researched Winston Churchill, who during WWII had many notable speeches. He is renowned for his moving words, adding metaphors to communicate his messages. His messages were bold and articulate but communicated in a way that his countrymen understood. This encouraged and inspired his country to join alliances and help defeat Hitler and Nazi Germany.
Attributes in Winston Churchill’s speaking that I can adopt are using metaphors to assimilate a situation for better understanding. Speak in terms that resonate with my audience, “speak from the heart”.
I have been comfortable speaking in a more known setting with enthusiasm and confidence, but find it more challenging in larger or different groups. This is something I could also consider when thinking of Winston Churchills communication.